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Office Anywhere Liberates Your Business

While traditional telephony and even many VoIP platforms are constraining business virtualization, ShoreTel's products enable it with Office Anywhere. This groundbreaking mobility solution unleashes the full power of distributed IP telephony, letting a teleworker's device of choice-such as cell phone or home phone-assume the identity and capabilities of the worker's regular office extension. For example, the caller-ID information customers and partners receive can reflect the employee's office number instead of the mobile or home-office phone the employee is actually using to call them.

Office Anywhere lets employees use the Personal Call Manager to assign their office extension to an external phone. This provides a more reliable home office environment than soft or hard IP phones that use the Internet for voice conversations. In contrast, Office Anywhere leverages the reliability of the PSTN for voice, and the speed of DSL or cable modem connections for desktop call control, unified messaging, and other applications. Users get the best of both worlds.

Office Anywhere enables seamless participation in workgroups, hunt groups, and contact centers, and is an excellent solution for remote ACD agents and after-hours support. Office Anywhere also provides enterprises with a cost-effective way to pull small branch locations and home offices into the VoIP fold: It is an integrated feature of ShoreTel and does not require any additional software license, equipment purchase, or infrastructure upgrade.