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brightstack TECHNOLOGIES and ShoreTel have been partners since 2004.  The ShoreTel system is a fully distributed IP phone system with no point of failure. Call control is distributed to intelligent gateways - called voice switches - and voice applications, including voicemail and automated attendant, run on standard server hardware from anywhere on your IP network. The result is a single-image system across all geographies, with complete feature transparency. The days of multiple PBXs, voice mail systems, automated attendants, and ACD systems are past. With ShoreTel, the phone system is distributed, the voice applications are integrated, and the management interface is best in class.

Click on the diagram for a multimedia introduction to the ShoreTel system. 

Click here for more information about ShoreTel.