March 15, 2011, brightstack® announced today that the organization will be moving to 450 Seventh Avenue on the 8th Floor. The building is a portfolio property of The Kaufman Organization and contains many amenities including 24/7 security, card access on all doors and a Starbucks in the lobby. The new space is being built out to brightstack®'s specifications and brightstack® anticipates taking keys in May, 2011. The representing broker was Scott Bloom of Bloom Real Estate Group. "The new space is instrumental for our growth plans." says Lou Person, President of brightstack®. "Kaufman is building us a state of the art facility for our Sales, Service and Back Office Operations. In addition to making us more productive and efficient, we have the best views in New York City of the Macy's Thanksgiving Day Parade since the route changed across 34th ending right in front of our window. We are at eye level with the balloons."
September 30, 2010, New York, New York - brightstack® TECHNOLOGIES, LLC today announced the company has received the World Class Customer Satisfaction award on all customer surveys conducted between July 2010 and September 2010. The honor was given by ShoreTel to brightstack® in recognition of our World Class customer satisfaction.
ShoreTel conducts routine customer satisfaction surveys from all customers related to all areas of customer satisfaction. A score of more than 90% is considered World Class service by standards defined by the technology industry. ShoreTel partners who score over 90% on customer satisfaction surveys receive
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