October Newsletter

brightstack TECHNOLOGIES October, 2007

Reminder of our new address and contact information
Unified Communications Seminar a Success
Email Regulatory Compliance
brightstack Technologies and StoreVault Partner
brightstack Technologies is awarded Silver Medallion Level by SonicWall
Sign up for Managed Services, save on ShoreTel, SonicWall and StoreVault
brightstack TECHNOLOGIES ShoreTel evaluation program
Referral Program

brightstack TECHNOLOGIES Opens New Office

Our new address is 474 Seventh Avenue, 5th Floor, New York, NY, 10018.  Our phone numbers remain the same.  Additionally, we have augmented our operations with a new datacenter presence.  As always, if you need support, call 212-812-9450, option 1, or email support@brightstack.com

Unified Communications Seminar a Success

On October 18, 2007, in conjunction with Microsoft's launch of Unified Communications, brightstack TECHNOLOGIES held a Seminar at Microsoft's Headquarters in New York.  During the Seminar, we presented ShoreTel's and Microsoft's Unified Communications strategy.  The demos included ShoreTel dialing into Exchange 2007 to have your emails read to you and most outlook functions handled through voice commands (calendar, contacts, responding to emails, etc).  We also demonstrated integration with Microsoft Office Communicator (MOC) 2007 and Office Communications Server 2007.  For a demonstration of ShoreTel/Exchange 2007 Integration, use the contact information below.  For a real time demo of the Microsoft Platform, please visit http://www.brightstack.com/ucdemo/ To schedule your free assessment, please contact ttsales@brightstack.com or call 212-812-9450 option 2.

Email Regulatory Compliance

Email Can Be a Blessing and a Curse. Recently, the importance of saving email messages has become critical in legal battles, where these "digital records" are being used as evidence of wrongdoing. It's stark proof of how electronic communication has changed the legal and regulatory compliance landscape in a very short amount of time. Being compliant to regulations concerning electronic records is an increasingly serious challenge for businesses of all sizes. But it's a special distraction and economic burden for smaller businesses. According to Computer World, The Judicial Conference of the U.S. Supreme Court's Committee on Rules of Practice and Procedure recommended changes that force companies involved in a civil lawsuit to sit down and hammer out what records are fair game for electronic discovery. In general, the resulting 300-plus page document describing the new e-discovery criteria says that companies involved in civil litigation must meet within the first 30 days of a case's filing to discuss how to handle electronic data. The discussion must encompass retention practices, the types of records required and their electronic format, as well as what is considered "accessible" data.  Failure to comply with the new rules could be costly. 
 

In particular, meeting the SEC's strict regulations for email retention and availability is a major concern today for small broker-dealers and other financial services organizations, including investment advisors. Such securities-related firms must maintain a secure, non-alterable, and searchable archive of all their email for as long as seven years. Specifically, these SEC, NYSE, and NASD regulations include such requirements as: 
  • Emails and attachments must be preserved in a non-alterable, non-rewritable, non- erasable format
  • The company must be able to automatically verify the quality and accuracy of the archiving process
  • Emails must be fully indexed and searchable
  • All emails must be preserved for up to seven years, and in an accessible place for the first two years
  • When emails are requested by the regulatory bodies, the stated retrieval time is "immediate"
 Broker-dealers, regardless of revenue, employee headcount, daily transaction volume, or IT resources, are all subject to the same regulations as the household Wall Street names. These firms want to focus on asset management, not email management. They can neither afford complex, multi-vendor enterprise-level solutions, nor do they have the staff to integrate and implement them. But, with our integrated appliance approach, life is becoming easier for these highly regulated firms!  To schedule your free assessment, please contact ttsales@brightstack.com or call 212-812-9450 option 2.

brightstack TECHNOLOGIES and StoreVault, a NetApp Division, Partner

StoreVault all-in-one appliances smoothly integrate enterprise-proven storage technologies into an affordable solution for all your storage needs. These simple yet scalable StoreVault products support NAS, iSCSI SAN, and Fibre Channel SAN right out of the box and grow to 6TB of storage.  The appliance is highly scalable at a very cost effective entry point (around $3,000).

The only affordable solution running a TRUE Enterprise OS! 

  • Data protection, supreme reliability with RAID DP (dual parity)!

  • Proactive protection by monitoring disk drives for health and performance.

  • Instant backup and recovery of critical files through Snapshot™ technology.

  • Powerful disaster recovery of entire volumes through SnapRestore®.

  • Replication software and tape backup integration mean easy, reliable off-site backup, archive, and restore, using your existing tools.

  • Simultaneous support for NAS and SAN on one system keeps management headaches to a minimum and maximizes storage system investment.

  • Storage can be added quickly and easily, with no interruption in service, to ensure that your important files are always available.

To schedule your free assessment, please contact ttsales@brightstack.com or call 212-812-9450 option 2.

brightstack TECHNOLOGIES is Awarded Silver Medallion Level by SonicWall

As a Silver Medallion Partner, brightstack TECHNOLOGIES has great access to resources,
solutions and support from SonicWall. SonicWALL has been hailed by industry publications
such as InfoWorld, PC Magazine, Network World, and SC Magazine for easy to use, high quality, and high performance appliances and services. Its appliances have a worldwide installed base of more than 650,000 units, protecting millions of users. A leader in the rapidly growing Unified Threat Management category, SonicWALL's UTM solution features high- performance, solid-state firewalls and VPN appliances with value-added security subscriptions such as anti-virus, intrusion prevention and anti-spyware, for wired and wireless networks of all sizes. Its award-winning SonicWALL Global Management System, which allows network administrators to centrally manage and provision thousands of security appliances across a widely distributed network, further enhances the value businesses realize from a SonicWALL solution.

Sign up for Managed Services, save on ShoreTel, SonicWall and StoreVault

brightstack TECHNOLOGIES is a leader in Managed Services. We offer a wide range of programs and plans which cover network, server and desktop management, help desk support, monitoring, anti-spam, anti-virus, remote backups and offsite replication. Sign up for one of our programs and receive discounts on ShoreTel, SonicWall and StoreVault equipment. For more information, please contact ttsales@brightstack.com or call 212-812-9450 option 2.

Announcing the brightstack TECHNOLOGIES ShoreTel Evaluation Program

All fiscally responsible professionals know that a capital purchase, such as a state-of-the-art communications platform, requires due diligence to ensure the correct decision is made.  Through brightstack TECHNOLOGIES ' ShoreTel Evaluation program, we take the risk out of your decision making process.  Through the program, we will provide you with ShoreTel evaluation equipment FREE for up to 30 days.  For more information, please contact ttsales@brightstack.com or call 212-812-9450 option 2.

Referral Program

Our existing clients know first hand how much we value customer service.  Do your friends and colleagues a favor; tell them about the best kept secret in New York – brightstack TECHNOLOGIES.  Not only will you be doing them a tremendous service, you will also earn rewards through our referral program.  We have many ways of showing our appreciation for your referrals.  Make an introduction for us which turns into a new client and see how appreciative we are!  For more information, please email ttsales@brightstack.com or call 212-812-9450, option 2