ShoreTel Web & Mobile Communicator
By: Matthew Nikravesh

Did you know that in ShoreTel v11 you can use Communicator (formerly Call Manager) with iPhone's and Mac's?

ShoreTel IP Phone Hidden Information
By: Matthew Nikravesh

Have you ever wondered how to find out what IP address your ShoreTel phone has? Ever need to troubleshoot connectivity from the phone or reset the phone? Read on for more information.

Microsoft Lync. What is it and is it right for your organization?
February 26^th, 2011
Matthew Nikravesh – brightstack, LLC

The next generation in business unified communications is here, Microsoft Lync. Lync formerly known as Office Communications Server (OCS) transforms communications by making it more collaborative, engaging, and accessible from anywhere. In addition Lync is highly secure and reliable that work with existing tools and infrastructure that your organization may already have.

Virtual Desktop Infrastructure (VDI)
February 26^th, 2011
Matthew Nikravesh – brightstack, LLC

The next evolution is here Virtualization is here and is picking up speed and popularity really fast. Virtual Desktop Infrastructure (VDI) is here to stay. VDI provides the tools, ease of use and management, and the Return on Investment (ROI) that organizations have long been waiting for.