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Rack Cleanup

Posted by Administrator
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on Apr 29, 2012
in Before and After

The before and after contrast of this rack cleanup is a work of art, and Ryland is the artist.

 

Before brightstack started the project:

 beforea

 

 

After brightstack completed our work:

aftera

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Office 2010 Quick Tips #1

Posted by Administrator
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on Jan 16, 2011
in Cloud Journey

Whether you are a new user or an old pro at using Microsoft Office, here are some tips and advice that you can use in order to improve your performance and save time.

MS OFFICE 2010
Make use of the improved security features. You can use the new “protected mode” in order to prevent accidental editing of a downloaded file. You can also choose who can collaborate by using a special editing feature.

Know who’s working online by using the “buddy list” which shows who is editing a document and who is offline.

OUTLOOK 2010
Insert a screenshot. Outlook now allows you to easily insert a screenshot in your email by clicking on the Insert tab on the Ribbon and then clicking Screenshot. You can then select an open screen from a dialog box.

Use the Social Connector to get information about your contacts from social sites and networks. There are special installers you can download for such sites as Facebook and LinkedIn.

WORD 2010
Create a more readable default font by changing the font Calibri to another like Palatino Linotype by pressing Control-Shift-F to open the Font dialog box, selecting the new font, then selecting Save-as-Default.

Activate the new warning feature so that you do not accidentally send out a copy of your document with revisions. To turn on this new security feature, go to File-Options-Trust Center and check off the warning box.

EXCEL 2010
For quicker navigation, use the CTRL key while pressing one of the arrow keys in order to immediately go to the last item in a range. You can move in all four directions.

Use the status bar at the bottom of the screen to quickly see different results of various math operations. Select a range of cells with data and then look at the status bar at the bottom of the screen. The Average, Count and Sum are displayed by default.

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Active Directory Integration with ShoreTel

Posted by Administrator
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on Jan 06, 2011
in Cloud Journey

Integrating with Microsoft Active Directory is simple and quickly accomplished in ShoreWare Server 11Rather than use the ShoreTel internal directory to authenticate users you can use the Active Directory. Any changes in Active Directory will synchronize with ShoreTel and you can bulk provision accounts. With ShoreTel Active Directory Integration enabled, access to Communicator is available to all system users, including those without domain accounts or not configured as ShoreTel AD users. However, users are not required to re-enter their username or password each time they open ShoreTel Communicator. Active Directory integration is off by default in ShoreTel Server version 11. Once enabled, only users with Administrative privileges can log into ShoreWare Director. Before you go into System Parameters and edit them to turn on the integration, it is critical that you ensure you have a user defined in ShoreTel with administrator rights that also has an account in Active Directory or you will be unable to log in.

This is accomplished in ShoreWare Director through System Parameters > Administrative Permissions then creating a new administrator. The drop down menu will allow you to select System Administrator as the role. To complete the integration, you will need your LDAP directory URL. LDAP URL names begin with LDAP:// and are followed by the server and a modified DN that identifies the object (the ShoreTel directory needs to know in which container to find your users on the Active Directory so it will sync correctly). Enabling AD is a simple matter of going to the System Parameters and scrolling to the menu option ‘Other,’ once the checkbox has been selected and the LDAP URL is inserted, the software will bring up a warning and will log off the current session. To log back into Director you will use AD credentials. Once Microsoft Active Directory integration is turned on there are several changes to the view:

The log in interface for Director is different and has options for logging into the ShoreTel directory or Active Directory; The client Name, User ID and Password in Director is grayed; Each user will have a field that shows their AD User ID and buttons to show and sync AD information; The new AD field has a checkbox that identifies a user as an AD user. If it is not selected, that user is not in the Active Directory and is solely a part of the ShoreTel directory.

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