Location: New York, NY
Provides excellent customer service through the rapid resolution and documentation of complex incoming IT service desk issues, projects and installs with attention to detail and follow through. Participates in the planning, coordination and installations for client computers, servers and networks. Handles escalations from the helpdesk.
We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation and an extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.
brightstack Technologies, LLC was founded in 2004 to address an identified need in the New York City Metro market - a single source enterprise communications provider built on superior client service. Our comprehensive solution set will create the foundation of an organization's IT environment, integrating automation from phone systems to downstream applications. We are a leading Managed Services Provider supporting a wide range of technologies.
brightstack offers a full-suite of Managed Services ideal for organizations that don’t want to maintain an internal IT department or are looking for a trusted partner to help augment internal resources.
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